Celebrity Cruises seems to finish most of its live music by midnight, if not earlier. Royal Caribbean has its Schooner Bar ...

Should formal attire be required on longer Carnival Journeys cruises? John Heald discusses the evolution of formal night.

The Brand Ambassador takes all sorts of abuse, but one over-entitled customer has home asking a deep question.

Many cruise line passengers remember the days when dinner was a formal affair every night. Even when it wasn't a formal or ...

Carnival Cruise Line makes a Piano Bar time adjustment across some ships and details about tipping the piano player.

Frequent cruisers on the cruise line had very similar answers that new-to-cruise people should pay attention to.

Now however, Carnival Cruise Line has decided join the passenger-led activity. That’s right, the cruise line is getting in on ...

Not every passenger is happy about that. The cruise line's Brand Ambassador John Heald recently addressed one angry customer who asked about this issue on his Facebook page. "Why is Carnival the ...

Whether it’s new towels or fresh bed sheets, cabin stewards on a cruise ship stay busy making sure cruisers are comfortable and happy with their ...

Inside cabins are generally the most affordable stateroom type, and while these cabins may receive criticism for their small size, John Heald, brand ambassador of Carnival Cruise Lines ...