The customer is always right” is a credo that is often used and applies especially to consumer-facing businesses like Starbucks ...

Brian Niccol was hired to turn the company around. He’ll have a better chance the more time he pledges to be in Seattle.

A Chipotle shareholder is suing the company after the social media frenzy that occurred due to the allegedly small and ...

"Red Cup Day," a favorite Starbucks holiday tradition that offers customers free reusable cups, takes place this week -- but ...

Starbucks' festive cups rolls out Thursday ... on the back of the cups for baristas to write a message,” according to the ...

Starbucks baristas can put eight shots of espresso into one cup. They can make drinks that taste like strawberries, apple pie, pumpkin spice or, separately, pumpkin cream. But they can’t get Amanda ...

A Chipotle shareholder is suing the fast-casual chain over viral social media complaints about skimpy portion sizes. The proposed class-action lawsuit filed Monday claims Chipotle understated customer ...

Starbucks revealed the date it will hold Red Cup Day this year: Thursday, Nov. 14, according to the popular coffee house ...

Wall Street applauded when Starbucks Corp. named Brian Niccol to head a rebound effort. Three months later, the cheers are ...

Redburn Atlantic’s Edward Lewis downgrades coffee-shop giant after new Chief Executive Brian Niccol unveils his “Back to ...

Starbucks' popular "Red Cup Day" will take place this week as the company gives customers reusable holiday cups for free -- ...